My name is Eileen McCallum and I have had the pleasure of training thousands of Housing Staff and Managers in organisations for over 30 years. I provide several courses to suit various departments requirements and managerial levels. I can also create custom tailored courses to suit your specific needs. For your convenience, I typically provide training at client's premises or hotel conference suites and have a long list of happy clients throughout the UK.
Training is my passion as I know that you get the best motivation, effort, efficiency and positive decision making when you invest in your staff and train them. Your staff will often exhibit a new sense of confidence, resolve, self reliance and be able to handle positive and negative incidents armed with knowledge and techniques to provide a better outcome for all parties.
I work equally well with either small and large groups and when required embrace modern technology for courses that need to be delivered by Microsoft Teams, Skype or Zoom Video Conferencing, should in-house training not be an option.
My courses are delivered throughout the UK. If you would like to run a training course, simply give me a call on 0772 085 7529 or complete a Contact Form and we shall see if I am a good fit for your needs. No obligation!
This course provides highly effective training to empower Front Line Staff, Housing Officers and all Managerial Levels to create efficient solutions in dealing with the Housing Repair issues.
It also covers best management practices for managing Void Properties and dealing with Major Repairs such as Dampness.
To view more details about this course:
Call 0772 085 7529
or
Click the button below.
This course provide the training requirements for all types of companies and organisations. It can include Customer Care, Reception Skills , Presenting Skills, Stress Management, Health & Safety and how to run a Successful Meeting.
It is important to continue to invest in staff training on a regular basis so that techniques learned becomes ingrained into daily practice.
To view more details about this course:
Call 0772 085 7529
or
Click the button below.
