Wonderful Trainer, open forum for all to participate. Knowledgeable and interesting. Loved it!
JA. Boston Mayflower - Dealing with Complaints
Enjoyed the day. It was very informative and gave some definite ideas surrounding tools to deal with and manage complaints.
SH. Boston Mayflower - Dealing with Complaints
Eileen explained it all very clearly and gave examples to illustrate the points.
MC New Gorbals HA.
Factoring and the Homeowner Housing Panel.
I enjoyed the training, very informative and learnt a lot. Discussions were really good, everyone got involved. Eileen answered all our questions. Best training I've been on. Thank you.
A.M. Professional Boundaries within Support Services.
Trainer Eileen McCallum brings a "Breath of fresh air!" to what can be (and traditionally is often) a dry claustrophobic topic. Time passed effortlessly and "audience participation" was good. "Always a good barometer!" "A well worth exercise!"
C.O. Langstane H.A.
Excellent training. Eileen was very knowledgeable and gave a really interesting training session. Involved us all and made us all think. Thoroughly enjoyed it and will take a lot away from the day.
K.S. Grampian H.A.
